Privacy Policy

1. Introduction

Welcome to Juggle Tracker ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our football juggling tracking platform.

This policy applies to all users worldwide, with specific provisions for New Zealand users in compliance with the Privacy Act 2020.

2. Information We Collect

2.1 Personal Information

We collect the following personal information when you register and use our service:

• Account Information: Name, email address, and login credentials
• Profile Information: Country, city, and optional profile details
• Usage Data: Juggling session records, counts, dates, and technique types
• Team/Club Information: Team memberships and club affiliations (if applicable)

2.2 Automatically Collected Information

We automatically collect certain information when you use our platform:

• Device Information: Browser type, operating system, and device identifiers
• Log Data: IP address, access times, and pages viewed
• Cookies: Session cookies for authentication and functionality

3. How We Use Your Information

We use your information for the following purposes:

• Service Delivery: To provide, maintain, and improve our juggling tracking platform
• Account Management: To create and manage your user account
• Leaderboards: To display your performance on public leaderboards (name, country, statistics)
• Analytics: To analyze usage patterns and improve our services
• Communication: To send service-related notifications and updates
• AI Features: To provide personalized coaching tips and technique improvement suggestions

4. Information Sharing and Disclosure

4.1 Public Information

The following information is publicly visible on leaderboards:

• Your name
• Country and city (if provided)
• Juggling statistics (personal best, total sessions, total juggles)
• Team and club affiliations

4.2 Third-Party Service Providers

We may share your information with trusted third-party service providers who assist us in:

• Cloud hosting and data storage
• Analytics and performance monitoring
• AI-powered coaching features

These providers are contractually obligated to protect your information and use it only for specified purposes.

4.3 Legal Requirements

We may disclose your information if required by law or in response to valid legal requests by public authorities.

5. Data Storage and Security

Your data is stored securely on cloud servers with industry-standard encryption. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Rights

6.1 General Rights (All Users)

You have the right to:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and associated data
• Opt-Out: Opt out of non-essential communications

6.2 New Zealand Users

Under the Privacy Act 2020, New Zealand users have additional rights including:

• The right to know what personal information we hold about you
• The right to request correction of incorrect information
• The right to complain to the Privacy Commissioner if you believe we have breached privacy principles

To exercise these rights, please contact us at the email address provided in Section 11.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. If you request account deletion, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal or regulatory purposes.

8. Children's Privacy

Our service is intended for users of all ages. If a user is under 13 years old (or under 16 in the European Economic Area), we require parental consent before collecting personal information. Parents or guardians may contact us to review, update, or delete their child's information.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the service after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Email: [email protected]
For New Zealand users: You may also contact the Office of the Privacy Commissioner at www.privacy.org.nz